Customer Service Representative

Your Passion, Our Vision

At The Jet Center, our mission is to foster a community of skilled professionals who are passionate about aviation. "Your passion, our vision" is not just a slogan—it's the foundation of everything we do. We are committed to creating a work environment that inspires growth, development, and opportunity. By empowering individuals with the tools, training, and support they need, we shape tomorrow’s aviation leaders. If you're eager to take your career to new heights and join a company that values dedication, passion, and innovation, The Jet Center is the place for you.

Greet and assist pilots, passengers, and crew with a positive and professional attitude.
Provide information on services, facilities, and local area amenities.
Handle customer requests and resolve issues promptly and effectively.
Coordinate with line service and other departments to ensure smooth operations.
Manage customer check-ins, billing, and scheduling of services.

Process incoming calls, emails, and inquiries with attention to detail.
Maintain accurate records of customer interactions and transactions.
Ensure the cleanliness and comfort of the customer service area.
Support the team to meet daily operational goals and enhance customer satisfaction.
Uphold company standards and policies to deliver an exceptional customer experience.

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KCRG

Customer Service Representative

Your Passion, Our Vision

Starting Pay Range: $17.50-18.50

Training Pay: $15.00

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